PT Banquet Captain

POSITION:
Banquet Captain

DEPARTMENT:
Food & Beverage

REPORTS TO:

Food & Beverage Director

FLSA STATUS:
Part-time / On call, hourly, Non-Exempt

ASM Global, the leader in privately managed public assembly facilities, has immediate part‑time/on‑call openings for a Banquet Captain. This position supervises and coordinates activities of banquet servers during banquets to ensure that food is served promptly.

• Consults with Food & Beverage Manager regarding serving arrangements and additional employee and equipment requirements for a smooth event.
• Oversees Food and Beverage operations during event to ensure client satisfaction and quality control standards.
• Observes food being served to ensure food is correctly garnished and arranged.
• Trains other employees on processes and practices for food and customer service.
• Carries out responsibilities in accordance with the organization’s policies and applicable laws.
• Provides direction to other team members for catering activities for the Food & Beverage Department.
• Responsible for consumption sheets.
• Keep linen cage stocked and cleaned.
• Ensure coolers are clean.
• Notify Manager when low on items such as lemons, creamers, coffee, etc.
• Other duties assigned as needed.

• Ability to get along well with others.
• Basic working knowledge of food and beverage.
• Positive attitude and neat appearance.
• Positive customer service oriented attitude at all times.
• Attention to detail.
• Must be able to work standing for the duration of shift.
• Must speak and understand English.
• Daily lifting up to 50 lbs. up to 15 minutes at a time.
• Tolerant to work under adverse outdoor conditions including extreme heat or cold and exposure to heavy dust, dirt and cleaning agent odors.

• 2–5 years of direct related catering experience in a high‑volume work environment.
• Excellent organization, planning, communication and customer service planning skills.
• Must have the ability to work harmoniously in a team setting exhibiting excellent customer service to fellow workers, guests, clients and the community.
• Personal and professional initiative, enthusiasm, and dedication to excellence in wide ranging services to clients and guests.
• Requires ability to work flexible hours, including nights, weekends and holidays.
• Education and/or
  
  Experience:
  
  High School diploma or G.E.D. or equivalent combination of education and experience.
• One year’s experience as a banquet server or banquet captain.
• Previous supervisory experience preferred.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.