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Concierge PBX Operator — Guest Service & Reservations
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-09-08
Listing for:
Sandia Resort & Casino
Full Time
position Listed on 2026-09-08
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Sandia Resort & Casino is seeking a PBX Operator to manage hotel communications, route calls, and support front desk and guest services. You will handle wake-up calls, reservations, and guest requests using HotSOS and IP Agent systems, ensuring accurate data entry and courteous guest interactions.
The role requires 1 year in a hotel/resort and a HS diploma or GED, with background checks and drug screening. This on-site position emphasizes teamwork, reliability, and professional communication.
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