Sheraton Albuquerque Airport Hotel - Front Desk Agent

You can park in the gated lot. Just push the button at the gate to open it, then park anywhere you'd like. We'll provide you with a gate code before you leave. When you arrive, please ask for Dominic at the front desk.

The Front Desk Agent is the ultimate guest experience guru - mastering the art of warm welcomes, smooth check ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar:
  You bring the warm vibes and top-tier service that make guests feel right ther it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ:
  You know how to get the message across - clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver:
  When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel:
  Juggling reservations, check ins, check outs, and financial details? No problem. You keep it all organized and running like clockwork.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Sheraton Albuquerque Airport Hotel offers a convenient workplace located directly outside the ABQ terminal, with complimentary airport shuttle service. The recently renovated property features two on-site dining options, spacious guest rooms with flat-screen HDTVs, Marriott bedding, free high-speed Wi-Fi, and ergonomic work spaces. Team members support amenities such as a fitness center, a seasonal outdoor pool, and more than 11,000 square feet of meeting space with custom catering options.

The hotel frequently hosts group travel and events, creating a dynamic environment for staff who enjoy working with both business and leisure guests.