HR Employee Relations Specialist

Overview

Location Address: 9521 San Mateo NE Albuquerque, NM

Compensation Pay Range: Minimum Offer $54,516.80 — Maximum Offer $83,262.40

Now Hiring: HR Employee Relations Specialist

Summary:

Join our HR team to lead employee relations support, ensure compliance, and drive accurate Workday and Excel-based HR operations. Type of Opportunity:
Full time. Job Exempt:
Yes. Job is based:
Reverend Hugh Cooper Administrative Center.

Work Shift:

Days (United States of America).

The HR Employee Relations Specialist is responsible for performing transactional, regulatory, and intermediate-level employee relations duties within Human Resources. This role independently reviews, evaluates, routes, and processes a wide range of HR documentation and ensures accuracy across HRIS and related systems. The HR Specialist II serves as a subject matter expert in HR operations, providing guidance to employees, managers, directors, and external agencies while ensuring compliance with organizational policies, state/federal laws, and accreditation standards.

• Conduct employee relations intakes and recommend appropriate actions consistent with Presbyterian policies and federal, state, and local regulations.
• Ensure compliance with legal and policy requirements, Joint Commission standards, and other accrediting agencies.
• Perform or support investigations, prepare reports, and retrieve necessary documentation.
• Coordinate and/or facilitate informal and formal grievance procedures and manage all CDS unemployment hearings.
• Handle escalations from AskHR and specialized HR inquiries, referring to HR leadership when necessary.

• Review, process, route, and follow up on HRIS actions related to extended leaves, corrective actions, terminations, severance agreements, and other employee record updates.
• Utilize Workday and other HR information systems to process transactions, compile data, and analyze trends.
• Conduct file audits and ensure complete and accurate documentation for payroll and recordkeeping requirements.
• Develop and implement processes and procedures to support HR operations.

• Deliver HR trainings as directed, including topics such as grievance processes, HR hot topics, file requirements, and license/certification verification.
• Serve as a subject matter expert for HR Specialist functions and lead specialized processes as assigned.
• Provide backup support to other HR Specialists and assist with onboarding, mentoring, and supporting team members.

• Use independent judgment to evaluate issues, identify solutions, and escalate appropriately.
• Collaborate with Sr. Employee Relations Representatives, HR Business Partners, and HR leadership as needed.
• Travel to various PHS facilities to support assigned areas, specialty functions, and audits.

Education

• Bachelor's degree required.

Experience

• At least two years of Human Resources experience in an Employee Relations Specialist, HR Generalist, or related HR role.
• Demonstrated competencies aligned with HR Specialist II - Employee Relations.

Preferred Certifications

• PHR certification preferred.

Technical Skills

• Experience using Workday or a comparable HRIS.
• Strong proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUPs, data validation preferred).
• High attention to detail and accuracy in documentation and data management.

Key Competencies

• Strong communication skills; able to convey information clearly and professionally.
• Ability to solve practical problems with limited guidelines.
• Ability to manage confidential information with discretion.
• Strong organizational and time-management skills.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

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