Receptionist​/HR Clerk

Position:

First Impressions Coordinator / HR Clerk

The First Impressions Coordinator / HR Clerk serves as the first point of contact for visitors and callers to the office, providing a positive and professional impression. This role involves managing the front desk, handling inquiries, and performing various administrative tasks to support daily operations and the Human Resources department.

Director of Employee Success

• Greet and welcome visitors in a professional and friendly manner and direct them appropriately.
• Answer and direct incoming calls to the appropriate individuals or departments while following guidelines to obtain the information needed.
• Provide basic and accurate information in-person and via phone/email.
• Assist in maintaining office supplies and ordering as needed. This includes paper towels, toilet paper, trash bags, dish soap, etc.
• Maintains company directory.
• Answers general residential account questions and helps with residential scheduling.
• Create monthly calendars for the office.

• Post job openings on various platforms.
• Coordinate with hiring managers to schedule interviews.
• Prepare materials and documents for interviews.
• Coordinate communication with candidates and hiring managers.
• Receives, scans, and files applications.

• Coordinates the administration of employee benefits programs.
• Coordinate the enrollment and termination of employee benefits.
• Assist employees with benefits-related inquiries.
• Collaborate with external vendors as needed.

• Create weekly HR newsletters.
• Assist with HR communications and announcements.
• Disseminate information to employees as directed by HR management.

• Provide basic administrative support to various departments.
• This includes cleaning up after potlucks, events, meetings, etc.
• Manages the office vehicle schedule.
• Ensures that forms such as leave requests, new hire, separations, etc. are always available and restocked in folders for managers.
• Manages reservations for Top Golf.
• Distributes checks.
• Assists with onboarding/training.
• Helps with the separation process goes over separation checklist, receives returned uniforms, pulls employee files out, etc.
• Ensures all office new hires have all the tools and resources they need for their start date (computer, credit card, software installed, company email, etc.).
• Processes purchases.

• Update and maintain human resource files, records, and documentation.
• Ensure the accuracy and completeness of employee files and records.
• Assists with the filing system of all HR records.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.

• Support in organizing company events and employee engagement initiatives.
• Assist in employee recognition programs and activities.

• Provide basic assistance for common IT-related issues, such as printer problems or Wi‑Fi access.
• Assist with training and setting up employees on TRIMM and Workforce.
• Escalate technical issues to the appropriate IT personnel.

Performs other duties as assigned.

• Demonstrates professional appearance and hygiene.
• Excellent oral and written communication skills.
• Responsive to customer and colleague needs, including being tactful, respectful and considerate of others regardless of their status.
• Manages difficult customer situations in a professional manner.
• Exhibits sound and accurate judgment.
• Demonstrates flexibility and the ability to quickly adapt to change in the work environment.
• Demonstrates accuracy and thoroughness and monitors work to ensure quality.
• Responds to management direction, follows instructions and completes work in a timely manner.
• Takes personal responsibility for own actions, keeping commitments and asking for and offering help when needed.
• Observes safety and security procedures and reports any potentially unsafe conditions.
• Is consistently at work and on time and ensures work responsibilities are covered when absent.

• Associates or Bachelor’s degree preferred or currently pursuing a degree in Human Resources, Business Administration, or a related field; however, previous experience may compensate for the preferred education.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Detail-oriented and capable of maintaining confidentiality.
• Fluent in Spanish preferred.

The work environment is a professional office setting. Often times will be working alone and therefore required to be self‑motivated and self‑starting to accomplish the job duties and responsibilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.