Engagement Senior Specialist

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network?
Join us—Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Support the development and implementation of volunteer engagement strategies and programs that enhance volunteer satisfaction and retention. Assist with volunteer screening, referrals, and placement of prospective volunteers to ensure a sufficient number of volunteers meet operational needs within each Line of Service. Provide support, development, and/or leadership guidance to internal stakeholders, serving as a resource for volunteer engagement best practices and organizational tools and resources.

Success requires strong relationship-building, self-motivation, collaborative mindset, communication, organizational, and program implementation skills, along with the ability to manage multiple priorities in a dynamic environment.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

• Serve as a liaison to internal and external partners to ensure all volunteer requests aretimelyand complete.
• May serve as a facilitator for volunteer training. Provide guidance on volunteer programs, tools, and resources. Provide support and direction tovolunteeronboarders,trainers, and supervisors.
• Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation,execution and monitoring of the volunteer engagement and retention strategy by interacting directly with volunteers.
• Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions.
• Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs.
• Assistinidentifyingand managing community partnerships

Scope:

Works under limited supervision. Works closelytothe senior engagement specialist and recruitment team. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge.

• Education:
  
  Bachelor’s degree preferred.
• Experience:
  
  Minimum of 3 years of related experience.
• Management
  
  Experience:
  
  N/A Skills & Abilities:
  Ability to work on a team.
• Event planning.
• Excellent oral and written communication skills.
• Strong interpersonal,customer and presentation skills.
• Excellent organizational skills,the ability to create systems and processes,attention to detail,and the ability to handle multiple and continuously evolving priorities effectively.
• Intermediate pro…