Human Resource Generalist

Job Details:

Job Location:

Albuquerque, NM 87102, Position Type:
Full Time, Education Level: High School/GED, Travel Percentage:
Occasional, Job Shift: Day, The Human Resources Generalist serves as the primary local Human Resources support for New Mexico Solutions while operating as part of the RVA Human Resources team. This position supports employees and leaders through employee relations, onboarding, recruiting support, compliance tracking, HRIS accuracy, manager coaching, retention efforts, and general HR support. Additionally, they will work to ensure HR practices are timely, consistent, compliant, and aligned with organizational policies and expectations.

New Mexico Solutions  is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer
• Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

• Provide local HR support to New Mexico Solutions employees and supervisors regarding workplace questions, policy interpretation, attendance, conduct, performance concerns, and general HR matters.
• Coach supervisors on employee relations matters, documentation expectations, corrective action, performance conversations, and consistent application of HR policies.
• Assist with employee concerns, complaints, and routine workplace matters, involving the Vice President of Human Resources and New Mexico Solutions Executive Director as appropriate.
• Support managers in addressing employee concerns in a timely, professional, and consistent manner.
• Maintain confidentiality and appropriate documentation for employee relations matters.

• Partner with the RVA HR team to support a smooth onboarding process for New Mexico Solutions new hires.
• Assist with local new hire readiness, including communication with supervisors, first-day preparation, onboarding follow-up, and completion of required documentation.
• Conduct new hire check-ins to identify concerns, answer questions, and support early retention.
• Help ensure employees understand HR processes, policies, expectations, and available support.

• Partner with recruiters and New Mexico Solutions leadership to support local hiring needs, interview coordination, candidate communication, and workforce planning.
• Track hiring priorities, vacancies, start dates, and potential barriers to timely staffing.
• Provide local insight regarding market challenges, hard-to-fill positions, candidate feedback, and retention concerns.
• Support communication between New Mexico Solutions leadership and the RVA HR team regarding staffing needs and workforce trends.

• Support HRIS accuracy, employee records, personnel file documentation, position changes, supervisor updates, and required HR tracking.
• Assist with completion and follow-up of required trainings, policy acknowledgments, licensure or credential tracking, and other HR-related compliance items.
• Support audit readiness related to personnel files, onboarding documentation, training records, and employment compliance.
• Identify documentation gaps, process inconsistencies, or compliance concerns and communicate them to HR leadership.

• Serve as a local point of contact for basic employee questions related to leave, benefits, accommodations, workplace injuries, and HR processes.
• Assist with gathering initial information and connecting employees and managers with the appropriate RVA HR team member for FMLA, ADA, PWFA, medical leave, benefits, workers’ compensation, and other specialized HR matters.
• Support communication with managers regarding approved work restrictions, return-to-work expectations, and HR guidance.

• Serve as a visible and accessible HR presence for New Mexico Solutions employees and leaders.
• Assist with employee engagement efforts, recognition…