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Senior IT Service Desk Lead Touch, Data-Driven
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-02-16
Listing for:
Edgewaterit
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A government contracting firm in Albuquerque is seeking a Senior Help Desk Specialist to support a major IT program. You will provide high-touch support to over 5,000 engineering professionals, ensuring effective service delivery and continuous improvement. The ideal candidate has an associate degree and at least 3 years of relevant experience, with a strong focus on Service Now and customer engagement.
This role requires onsite work with the potential for offsite flexibility.
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Position Requirements
10+ Years
work experience
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