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Senior IT Service Desk Lead — Data-Driven
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-03-11
Listing for:
Edgewater Federal Solutions, Inc.
Full Time
position Listed on 2026-03-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading government contracting firm is seeking a Senior Help Desk Specialist to support a major national laboratory in Albuquerque. This role involves ensuring effective service delivery for a large engineering team, handling incidents, proactive engagement, and driving service improvements. Candidates need a relevant degree, experience, and the ability to secure a security clearance. Strong Service Now and customer engagement skills are essential.
This position offers an opportunity to make a real impact in IT support operations.
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Position Requirements
10+ Years
work experience
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