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Service Desk Technician: Frontline IT Support & Troubleshooting

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Edgewater Federal Solutions
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Edgewater Federal Solutions is seeking a Service Desk Technician in New Mexico to support IT services at a national laboratory. The role involves providing technical support via phone, chat, and email, focusing on customer satisfaction. Candidates should possess a high school diploma, customer help desk experience, and familiarity with PC operations. US citizenship and the ability to obtain a clearance are required.

The position may offer hybrid work options.
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