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Service Center & Reporting Lead
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-06-04
Listing for:
Wichita Government Solutions LLC
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading government solutions provider is seeking a Service Center Knowledge Base Article and Reporting Lead to enhance IT service operations. The position demands strong technical support experience and analytical skills to develop Knowledge Base Articles, produce customized reports, and analyze performance metrics. Ideal candidates should possess at least three years of computer support experience and solid technical writing capabilities, aiming to improve customer satisfaction and operational efficiency.
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