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Tier-1 Help Desk Specialist — LMS & Learning Platform
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-06-10
Listing for:
Concept-Plus
Full Time
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Concept-Plus is seeking a Help Desk Specialist in Fairfax, VA to deliver Tier-1 support for the Warfighting Acquisition University's online learning ecosystem. You will assist users with system navigation and resolve technical challenges while ensuring a responsive experience.
The ideal candidate has strong communication skills, proficiency in Microsoft Office, and experience in customer service or help-desk roles. Concept-Plus offers competitive pay and various benefits to support your development.
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