Management Information Systems Specialist

Management Information Systems Specialist

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Make more than a Living, Make a Difference

Our Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Duties and Responsibilities

• The Management Information Systems Specialist reports to the F&A Director and is an hourly, non‑exempt position.
• The Management Information Systems Specialist supports and manages the implementation and ongoing operation of networks, computers, and software applications.
• The Management Information Systems Specialist helps identify, analyze, and clarify problems with SPAMIS, CMI, OASIS, EPMS and other Data Center systems.
• Works with the Job Corps Data Center (JCDC) to resolve ongoing problems and provide ongoing technical support for campus staff and students, including software/application and hardware support.
• This role will also interface with other 3rd party resources to facilitate support and assist with coordination of field service and other technology implementation projects.

• Minimum of 3 years demonstrated technical competence supporting Windows 7, 8, & 10, hardware (desktops, laptops, mobile devices/tablets, servers), Microsoft Office suite, and standard packaged software solutions.
• Highly desired technical skills: experience supporting Remote Connectivity, Citrix Virtual Apps & Desktop Services, VOIP phone system, Active Directory, Windows 7, 8 & 10 OS, Office 365 for Business (Outlook, Excel, etc.) Related Microsoft and/or Industry Standard Support and Technical Fundamentals certifications desired. Minimum of three to five years work‑related experience providing support to SMB end‑users in a formal ITSM Support environment.
• Experience in local and wide area networks, including Cisco and Ubiquity, switches and WAPs, Windows Desktop Operating Systems, Power Shell and both command‑line and GUI interface applications used in support of networking hardware.
• Experience with Citrix Virtual Apps & Desktop Services.
• Knowledge and use of Veritas backup application, network devices (switches, routers, etc.) and architecture.
• In‑depth knowledge of DNS, TCP/IP, routing, remote access, and remote file systems.
• Valid driver’s license in the state of employment with an acceptable driving record preferred.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug‑Free Workplace policy.
• Employment is contingent upon successful completion of a nationwide criminal background check.

* This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 60 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment.

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities.

If you need assistance or accommodation due to a disability, please contact adarequest. Relay Services Dial 711.

Know Your Rights:
Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://(Use the "Apply for this Job" box below)./posters

Eckerd Connects is a drug‑free workplace and utilizes E‑Verify to confirm employment eligibility.