Support Engineer II: IT Helpdesk + Onsite Troubleshooter
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-06-12
Listing for:
Blue Alliance
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Blue Alliance is seeking a Support Engineer II based in Albuquerque, New Mexico. This role provides intermediate technical support primarily through phone and a ticketing system, with occasional onsite tasks. Ideal candidates have strong knowledge of networking, Active Directory, and VMware, and will frequently document activities and maintain SLAs.
The role emphasizes client interaction and the ability to troubleshoot effectively, as well as a willingness to travel up to 50% of the time. Competitive benefits include 401K matching and excellent health insurance.
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