Sustainment & Deployment Operations Manager Security Clearance

Position: Sustainment & Deployment Operations Manager with Security Clearance
Worker Type Regular

Job Description

Job Summary
Aero Vironment is seeking a highly motivated and operationally focused Sustainment Manager to lead sustainment execution, Contractor Logistics Support (CLS), and field service operations for advanced Directed Energy (DE), precision tracking, and counter-UAS systems. This role is responsible for overseeing the lifecycle sustainment strategy and operational readiness of deployed systems supporting U.S. Government and defense customers worldwide. The ideal candidate has experience managing complex defense sustainment programs, coordinating logistics and maintenance activities, leading Field Service Representatives (FSRs), and developing data-driven sustainment reporting and readiness metrics.

This individual will serve as a key interface between engineering, program management, operations, supply chain, and deployed customer teams to ensure high operational availability and mission success. This position requires a strong understanding of defense sustainment operations, logistics execution, technical reporting, maintenance planning, and customer engagement in fast-paced operational environments.

Key Responsibilities
Sustainment & CLS Leadership
• Lead execution of Contractor Logistics Support (CLS) activities for deployed Directed Energy and tracking systems.
• Manage sustainment operations supporting operational, test, and training environments both CONUS and OCONUS.
• Develop and implement sustainment strategies to maximize operational readiness, system availability, and mission effectiveness.
• Coordinate field support activities including maintenance, troubleshooting, repairs, spares management, and technical assistance.
• Support transition from prototype systems into production sustainment and long-term lifecycle support. Field Service Representative (FSR) Management
• Lead and manage a team of Field Service Representatives supporting deployed customer operations.
• Coordinate staffing, deployment schedules, training readiness, and performance management for FSR personnel.
• Ensure FSRs maintain high responsiveness and technical competency in customer-facing operational environments.
• Develop processes and procedures to improve field support consistency and operational execution. Logistics & Readiness Management
• Oversee logistics planning including sparing, inventory management, repair tracking, provisioning, and supply chain coordination.
• Monitor system readiness metrics, downtime drivers, maintenance trends, and operational availability.
• Coordinate with engineering and production teams on failure investigations, corrective actions, obsolescence management, and sustainment improvements.
• Support configuration management and fleet baseline tracking activities. Reporting & Data Analytics
• Develop and manage sustainment dashboards, readiness metrics, maintenance reports, and customer deliverables.
• Track and analyze operational data, maintenance actions, reliability trends, and fleet performance.
• Generate executive-level reports and customer briefings related to sustainment performance, logistics status, and operational health.
• Ensure accurate documentation and reporting across maintenance, logistics, and sustainment activities. Customer & Program Coordination
• Serve as a primary sustainment interface with U.S. Government customers, operational units, and program offices.
• Support Program Managers with sustainment planning, contract execution, and customer engagement.
• Participate in program reviews, readiness reviews, logistics planning meetings, and operational support discussions.
• Coordinate across cross-functional teams including engineering, supply chain, operations, quality, and manufacturing.

Required Qualifications
• 8+ years of experience supporting defense sustainment, logistics, field support, or Contractor Logistics Support (CLS) programs.
• Direct experience working with U.S. Army, U.S. Navy, and/or U.S. Air Force customers in operational, test, sustainment, or program execution environments.
• Experience managing Field Service Representatives (FSRs) or deployed operational support teams.
• Experience with…