Sustainment & Deployment Operations Manager

Job Summary

Aero Vironment is seeking a highly motivated and operationally focused Sustainment Manager to lead sustainment execution, Contractor Logistics Support (CLS), and field service operations for advanced Directed Energy (DE), precision tracking, and counter-UAS systems. This role is responsible for overseeing the lifecycle sustainment strategy and operational readiness of deployed systems supporting U.S. Government and defense customers worldwide.

Regular

• Lead execution of Contractor Logistics Support (CLS) activities for deployed Directed Energy and tracking systems.
• Manage sustainment operations supporting operational, test, and training environments both CONUS and OCONUS.
• Develop and implement sustainment strategies to maximize operational readiness, system availability, and mission effectiveness.
• Coordinate field support activities including maintenance, troubleshooting, repairs, spares management, and technical assistance.
• Support transition from prototype systems into production sustainment and long-term lifecycle support.

• Lead and manage a team of Field Service Representatives supporting deployed customer operations.
• Coordinate staffing, deployment schedules, training readiness, and performance management for FSR personnel.
• Ensure FSRs maintain high responsiveness and technical competency in customer-facing operational environments.
• Develop processes and procedures to improve field support consistency and operational execution.

• Oversee logistics planning including sparing, inventory management, repair tracking, provisioning, and supply chain coordination.
• Monitor system readiness metrics, downtime drivers, maintenance trends, and operational availability.
• Coordinate with engineering and production teams on failure investigations, corrective actions, obsolescence management, and sustainment improvements.
• Support configuration management and fleet baseline tracking activities.

• Develop and manage sustainment dashboards, readiness metrics, maintenance reports, and customer deliverables.
• Track and analyze operational data, maintenance actions, reliability trends, and fleet performance.
• Generate executive-level reports and customer briefings related to sustainment performance, logistics status, and operational health.
• Ensure accurate documentation and reporting across maintenance, logistics, and sustainment activities.

• Serve as a primary sustainment interface with U.S. Government customers, operational units, and program offices.
• Support Program Managers with sustainment planning, contract execution, and customer engagement.
• Participate in program reviews, readiness reviews, logistics planning meetings, and operational support discussions.
• Coordinate across cross-functional teams including engineering, supply chain, operations, quality, and manufacturing.

• 8+ years of experience supporting defense sustainment, logistics, field support, or Contractor Logistics Support (CLS) programs.
• Direct experience working with U.S. Army, U.S. Navy, and/or U.S. Air Force customers in operational, test, sustainment, or program execution environments.
• Experience managing Field Service Representatives (FSRs) or deployed operational support teams.
• Experience with sustainment reporting, maintenance tracking, logistics management, readiness metrics, and operational data analysis.
• Strong organizational and program execution skills in dynamic operational environments.
• Experience supporting DoD customers and defense acquisition or sustainment programs.
• Ability to manage multiple priorities across operational, engineering, logistics, and customer support functions.
• Strong written and verbal communication skills with the ability to brief customers and executive leadership.
• Proficiency with Microsoft Office Suite, reporting tools, and maintenance/logistics tracking systems.
• Ability to travel up to 25–40% as required.
• Ability to obtain and maintain a U.S. security clearance.

• Bachelor’s degree in…