Supervisory Information Technology Specialist

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://(Use the "Apply for this Job" box below). The position advertised is located in either Albuquerque or Las Cruces, New Mexico. The location will be determined by the applicant selected. As needed, additional positions may be filled using this announcement.

The GS‑2210 level requires meeting both

Experience that demonstrated each of the following competencies; the experience must be IT‑related. Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (e.g., certification), as appropriate.

• Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
• Customer Service – Works with clients and customers (e.g., the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making – Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Oral Communication – Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

To be eligible at the GS‑13 level, you must have at least one year of specialized experience equivalent to the GS‑12 level.

• Specialized experience includes performing duties such as providing information technology concepts, methods, standards and practices as they relate to evaluating and resolving hardware and software problems; planning and improving information systems to meet the needs of customer requirements; troubleshooting end‑user computer hardware and software issues; maintaining systems accounts with various enterprise software programs; maintenance of server and LAN/WAN activities; and maintenance and troubleshooting of network problems in various office locations.

The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.

To be well‑qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at http:///

The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies.

To be well‑qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your…