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Customer-Facing IT Support Specialist; Tier 1
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-06-26
Listing for:
SMS Data Products Group, Inc.
Per diem
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A government consulting services firm is seeking a Tier 1 Service Desk Technician to provide rapid and accurate IT support to customers. The role includes answering calls, logging tickets, and troubleshooting various IT issues. Candidates should possess excellent communication skills and adaptability. Required qualifications include IAT-I + CE certification and a DoD Secret clearance. This position may involve some after-hours call-ins and working collaboratively in a dynamic team setting.
Located in Albuquerque, NM.
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