Technical Support Specialist
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-07-04
Listing for:
Los Alamos County
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Job Title: Technical Support Specialist
Classification: Non-Exempt
Department/DIVISION: Administrative Services/Information Management
Supervisor: IT Program Manager or Designee
Under general supervision of the IT Program Manager or designee, provides technical and audio‑visual support to users by installing, upgrading, troubleshooting, and maintaining end‑user equipment, desktop hardware, and software. Sets up user profiles and provides basic training to new users. Creates and maintains technical documentation related to end‑user hardware and software. Maintains confidentiality of all privileged information.
Minimum Qualifications- Associate’s Degree from an accredited college or university or equivalent combination of education and related work experience.
- One year’s experience in desktop hardware or software support.
- Must possess and maintain an A+ Certification or 3 years’ experience in desktop or software support.
- Must possess or have ability to obtain within first sixty days of employment and must maintain a valid New Mexico Class D driver’s license.
- Successful completion of thorough background investigation, including FBI fingerprint check. Must not have been convicted of a felony.
- Security+ Certification
- Two years’ experience with Microsoft 365
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