IT Support

Overview

Infinity’s niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world.

We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE – now, come be more with us!

The IT Administrator is responsible for managing and supporting IT infrastructure for Air Force Research Laboratory (AFRL) space technology programs, including servers, networks, software applications, and cloud computing architectures. This role focuses on ground system IT infrastructure, Mission Operations Center systems, classified and unclassified networks, and hardware/software-in-the-loop testing environments supporting missions ranging from Cube Sats to ESPA-class satellites. The IT Administrator ensures system integrity, network security, cybersecurity compliance, and provides technical support for space mission operations.

• Ground system IT infrastructure:
  Manage physical and cloud-based ground systems, Mission Operations Center IT equipment, and disaggregated development networks
• Classified network administration:
  Support SIPR, JWICS, and other classified networks within SCIFs and SAPFs for space technology programs
• Cybersecurity and accreditation:
  Implement security controls, obtain and maintain Authorities to Operate (ATO), and ensure compliance with DoD risk management frameworks
• Testing environment support:
  Maintain hardware/software-in-the-loop testing environments and cloud computing architectures for prototyping and experimentation

This position requires strong IT administration skills, cybersecurity expertise, and the ability to work in Sensitive Compartmented Information Facilities (SCIFs) supporting space technology experiments for the Department of Defense.

• Install, configure, maintain, and upgrade servers, workstations, operating systems, and enterprise applications
• Monitor system performance, availability, and reliability across on-premises and cloud environments
• Manage IT infrastructure supporting business operations, mission systems, labs, or operations centers
• Perform routine patching, updates, and lifecycle maintenance of hardware and software

• Manage and support network infrastructure including LAN, WAN, VPN, wireless, routers, switches, and firewalls
• Monitor network performance and troubleshoot connectivity issues
• Implement secure network architectures, access controls, and related cybersecurity measures
• Support integration of internal, external, and specialized network environments as needed

• Implement and enforce IT security policies, procedures, and best practices
• Administer user accounts, permissions, and secure access to systems and data
• Support compliance with applicable regulatory, contractual, and security requirements
• Respond to security incidents, vulnerabilities, and system risks in coordination with stakeholders

• Support cloud services, hybrid infrastructure, virtualization platforms, and storage solutions
• Implement and maintain backup, disaster recovery, redundancy, and business continuity capabilities
• Maintain UPS, backup power, and other critical support systems as required

• Provide technical support for hardware, software, systems, and network issues
• Assist with onboarding, training, and user documentation
• Manage IT assets including hardware, software licenses, configurations, and inventory
• Coordinate procurement of IT equipment, software, and related services
• Support IT projects including upgrades, migrations, and new technology implementations
• Maintain system documentation, procedures, diagrams, and status reports
• Collaborate with internal teams, vendors,…