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Senior Service Desk Manager — Federal IT, Onsite NM

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Peraton
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Project Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 104000 - 166000 USD Yearly USD 104000.00 166000.00 YEAR
Job Description & How to Apply Below

Peraton is looking for a Senior Service Desk Manager in Albuquerque, NM to lead IT service desk operations for the NNSA Office of Secure Transportation. This role involves overseeing Tier I and II support, managing Service Now platforms, and ensuring high customer service standards are met.

Qualified candidates should have at least 12 years in IT and 3 years in management, with experience in federal environments and ITIL certification. The position offers a salary range of $104,000 to $166,000 based on experience and qualifications.

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Position Requirements
10+ Years work experience
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