IT Specialist Manager

IT Specialist Manager #

Full‑Time, Perm – Albuquerque, NM

Positions: 1 |
Open Period: 07-06-2026 – 07-17-2026 |
Pay Range: $42.225 – $52.781 per hour ($87,828 – $ annually)

The Bernalillo County Metropolitan Court is recruiting for a fulltime, permanent IT Specialist Manager (Job  #) for the IT Division in Albuquerque, NM.

Control, monitor and maintain servers and telecommunications devices, resolve problems, evaluate resource use, allocate new resources and optimize performance. Ensure availability of servers and network to support court case management needs. Acquire and apply software and hardware fixes to servers or network. Analyze system failures and execute procedures to restore operations. Monitor performance and anticipate needed changes. Design and test new configurations for new applications, technology or performance enhancements.

Use network‑based tools to manage PCs, including deployment of applications, patches, updates, and configurations. Administer accounts in multiple directories and systems, including AD group policy design, configuration, and management. Set up, install and configure hardware and software on PCs, servers, printers, network and peripheral devices. Work with external agencies and vendors. Configure and maintain firewalls and other security measures. Maintain and troubleshoot voice and video over IP systems.

Administer and support Cisco and VMware technologies. Apply knowledge of judiciary technology and current systems analysis, development, programming, testing and implementation tools. Find innovative solutions, integrate concepts and features, and use them to facilitate tasks. Perform other duties as assigned to meet operational needs.

• The Information Technology Specialist Manager is responsible for managing and directing staff in activities related to overall project management.
• Assists in developing and implementing annual judicial entity IT plans and directives.
• Works with management to identify strategic planning initiatives, set work priorities, and monitor projects.
• Implements, evaluates and supports desktop computers and multi‑networked servers.
• Conducts file backups and restorations while ensuring network security.
• Ensures all personnel are updated on topics such as client system requirements, status of projects, current or potential issues, strategies, and purchases.
• Plans and troubleshoots upgrades for technical resources, server equipment, and software.
• Recommends appropriate technology solutions and strategic business objectives.
• Writes hardware and software specifications for technology projects and assists developers with network and hardware issues.
• Evaluates quotes, negotiates contract terms and solicits bids for technology‑based products and services.
• Prepares reports, position papers and plans on status such as cost and utilization for budgeting and long‑range planning.
• Determines training needs for staff and implements professional development programs.
• Establishes priorities, reviews standards, procedures and results of completed work.
• Participates in recruitment and selection of new and qualified candidates.
• Might manage servers and network administration, research and integrate software applications and hardware equipment within operating systems, desktops and laptops.
• Might manage licenses, installation and operation, program design, software and network architecture.
• Coordinates and evaluates security programs that support court security of computer assets.
• Might monitor internet usage.
• Other duties as assigned.

The applicant should demonstrate knowledge of project management and supervisory techniques; installation, configuration, maintenance and testing of operating systems, drivers, utilities, remote management tools, routers, switches and hubs; IT trends and current technologies; computer and database software, structured query language, programming languages, report writers; computer architecture; hardware and software technical specifications; imaging software and techniques; network design protocols and standards; network security;

intrusion detection software, encryption, port blocking…