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IT Service Center Technician – Helpdesk & Incident Support

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Njvc LLC
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Center Technician I – Helpdesk & Incident Support

Chenega MIOS in Albuquerque, NM, is seeking a Service Center Technician I to provide professional service center/call center support to government users and log all incidents in the Service Center Ticketing System. The role aims to address IT issues and resolve incidents with minimal escalation.

The successful candidate will handle general inquiries, incident tickets, and changes, while working to reduce escalations by adapting to evolving support trends. A background check is required.

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