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Swift-Response Walk-Up IT Support Technician
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-07-21
Listing for:
Edgewaterit
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Edgewater Federal Solutions is seeking a SWIFT Walk Up Support Technician to be the first touchpoint for users needing IT help at a major national laboratory. You will handle walk-in, phone, email, and chat inquiries, troubleshoot hardware/software, and coordinate with IT teams to resolve issues promptly.
The role requires a HS Diploma with 1+ years in a help desk environment, US citizenship, and the ability to obtain a DOE security clearance. On-site work in Albuquerque, NM is expected.
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