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DoD-Secret Cleared Tier 1 IT Help Desk
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-07-23
Listing for:
SMS Data Products Group, Inc.
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
SMS Data Products Group, Inc. is seeking a Tier 1 Service Desk Technician to provide frontline IT support, handling calls, emails, and tickets with accuracy and speed. The role requires an IT background to troubleshoot issues and resolve problems, while meeting SLAs with customers across diverse fields.
The position emphasizes communication skills, adaptability, and teamwork in a dynamic environment. DoD clearance or the ability to obtain Interim Secret clearance is required, along with IAT-I CE
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