IT System Administrator II

Position Summary

This position is responsible for daily operations, maintenance, patching, and troubleshooting of computer systems, applications, storage systems, and cloud integrations used to support business needs. It installs, configures, and maintains applications running on Red Hat and Windows servers, AWS, and Azure. The administrator handles email administration and security, Azure federations, Intune, DNS servers, event monitoring/logging, EDR toolsets, web filtering, multi‑factor authentication, and related technologies.

The role also supports disaster recovery, certificate rotation, encryption management, and security controls in alignment with corporate policies.

• Install and configure software applications to support business needs.
• Maintain and configure Office 365, Intune, and Azure tenant.
• Responsible for ADFS and Azure federations.
• Assist with vulnerability management for Red Hat, Windows, and software applications.
• Configure multi‑factor authentication for supported systems and applications.
• Assist with SAN configuration, partitioning, and backup.
• Primary responsibility for email configuration, DKIM, SPF, and other related security settings.
• Responsible for public DNS configuration, maintenance, and security.
• Assist with procedures and documentation for backup and restoration of host‑based operating systems and applications.
• Maintain and configure SSL certificates for servers, devices, and APIs.
• Configure Cisco Umbrella to filter malicious websites and domains.
• Extensive experience installing, configuring, and setting up complex server installations and troubleshooting server problems.
• Maintain, monitor, and configure software toolsets to verify server uptime, network performance, and potential issues.
• Expert knowledge of hardware and operating systems including system architectures, network infrastructure, and client/server principles.
• Stay current with technological developments in systems administration and recommend ways to take advantage of new technology.
• Assist and work to maintain data classification and data loss prevention tools.
• Assist with overall welfare of the computer system environment.
• Provide end‑user support on an as‑needed basis.
• Other duties as assigned.

Education: Bachelor’s degree in computer science, information systems, or a related discipline from an accredited institution.

Experience: Seven or more years of directly related experience.

• Strong Office 365 skills, administering, configuring, and troubleshooting Email, Intune, and Azure AD tools.
• Must administer Active Directory OUs, GPOs, user accounts, directory replication, and system restores.
• Must configure and manage DNS servers, mail servers, and email security.
• Must manage multiple tasks simultaneously.
• Must have excellent verbal and written communication skills.
• Must work as a team to accomplish larger goals and improve technical knowledge.
• Must work with third‑party vendors for support and technical issues.

• Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Red Hat Linux Enterprise.
• Windows Active Directory and Server (2016 and above).
• VMware Server virtualization.
• SQL Server administration.
• SAN administration.
• Experience with enterprise backup systems.
• Microsoft Azure and cloud experience.
• Preferred Microsoft certifications.

Adheres to New Mexico Mutual’s values and mission by demonstrating service excellence, trust, ownership, one team, and boldness in thought and action.