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Service Desk Technician II - Fast-Paced IT Support
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-07-25
Listing for:
Insight Global
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Insight Global is seeking a Customer Service Technician to provide frontline and advanced technical support to internal users in a fast-paced environment. You will troubleshoot hardware, software, access, and connectivity issues while delivering excellent customer service and ensuring timely resolution of support requests.
The role manages tickets through the full support lifecycle, documents solutions, and collaborates with cross-functional teams to maintain operational efficiency.
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