Pharmacy Supply Chain Specialist

REPORTS TO

VP of Operations

Full-Time

• W2

Albuquerque, NM

• Hybrid

$50,000–$90,000 base + equity

Eden is tackling America's metabolic health crisis — 80 million Americans affected, $600 billion in annual medical costs — with safe, science-backed treatment and a goal-centric culture built on risk-taking, self-empowerment, and transparency.

You'll own Eden's pharmacy partner network end to end: sourcing and negotiating new relationships, driving down COGS, building redundant coverage for every drug in every state we operate in, and keeping fulfillment SLAs intact as we scale. This is hands-on — you'll negotiate directly with pharmacies, build the systems that give us real-time cost and fulfillment visibility, and be the primary liaison between Eden's internal teams and our external pharmacy and EMR partners.

Why this role exists: We have single points of failure on several drugs and states, limited visibility into daily cost movement, and invoice review that still runs on manual spot-checks. We need an owner who can build redundancy, negotiate better economics, and stand up the systems to run this with confidence.

• Source, evaluate, and onboard 503A/503B pharmacy partners; lead commercial negotiations on pricing, SLAs, and contract terms
• Build a backup-partner pipeline so Eden is never single-sourced on any drug or state
• Own the day-to-day partner relationship, including quarterly business reviews

• Own end-to-end COGS reporting — pricing validation, SKU mapping, margin analysis — and negotiate lower unit costs and volume tiers
• Maintain a live drug × state × partner coverage matrix and close single points of failure
• Coordinate with Legal, Clinical, and Regulatory on licensing, BUD requirements, and state compliance

• Define fulfillment SLAs (fill rate, on-time ship, turnaround) and drive root-cause resolution on misses
• Stand up daily cost tracking by pharmacy/SKU/state, and an invoice review process that catches errors before payment
• Document SOPs and failure-mode playbooks so issues don t require executive escalation

• Partner with Data and Tech to build dashboards for SLAs, COGS, and invoice reconciliation, and to improve order routing and EMR integrations

• Redundancy: greater than or equal to 2 qualified partners per active drug × state
• Fill Rate & On-Time Fulfillment: greater than or equal to 98%
• COGS: measurable YoY reduction on top SKUs
• Invoice Accuracy: greater than or equal to 99% approved without manual correction

• 3–5 years in supply chain, pharmacy operations, procurement, or similar
• Track record sourcing vendors and negotiating pricing, SLAs, and contracts
• Strong analytical skills — comfortable building reports and using data to drive negotiations
• Experience owning external partner relationships operationally
• Bias for action: builds repeatable process and automation over manual workarounds

• Direct 503A/503B partner management, including BUD tracking
• BI tool fluency (Omni, Looker, Tableau) and SQL
• Background in telehealth, digital health, or DTC healthcare

• Map current drug × state coverage, flag single points of failure, and take ownership of day-to-day partner communication
• Deliver a complete COGS report with all SKUs mapped and a prioritized negotiation target list
• Stand up daily cost tracking and a first-pass SLA dashboard with Data and Tech; close at least one redundancy gap

The expected annual base salary range for this role is $50,000–$90,000, plus equity, comprehensive health benefits, and a flexible hybrid schedule. Eden benchmarks compensation to role, level, and geography, and final offers factor in experience, interview signal, and location.

Eden is an equal-opportunity employer. We welcome applicants of every age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, and veteran status — we believe a more diverse team builds better products and care.

| Eden is an equal-opportunity employer.