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Entry-Level IT Service Desk Technician
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-08-22
Listing for:
The University of New Mexico
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
The University of New Mexico (UNM) IT Service Desk is seeking an IT Support Tech 1 to provide phone-based and in-person support to students, staff, faculty, and affiliates. This entry‑level role focuses on customer service and self-service assistance, supporting operations during university closures.
You will join a collaborative team of SMEs, assist with ITSM tools such as Cherwell or Service Now, and contribute to training materials and process improvements.
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