Chief Information Officer

Where executive leadership, technology strategy, and organizational transformation drive the future.

Sandia Area Federal Credit Union (Sandia Area FCU) is seeking a strategic, collaborative, and business-minded Chief Information Officer to help lead the organization’s next phase of growth and digital transformation. Reporting directly to the President-CEO, the CIO will serve as a key member of the executive leadership team, responsible for aligning the credit union's technology strategy with business strategy while building the infrastructure, systems, and organizational capabilities needed to support a digital-first future.

The CIO will provide executive leadership for the credit union's information technology, digital platforms, data strategy, and core banking environment, ensuring technology investments advance member service, strengthen operational performance, and support long-term growth. This leader will be responsible for delivering secure, reliable, and scalable technology solutions that protect member information, enable innovation, and position technology as a strategic driver of organizational success within a highly regulated financial environment.

This is more than a traditional CIO role. It is an opportunity to shape the future of a respected, financially strong credit union by leading technology, developing people, strengthening operations, and partnering with executive leadership to drive enterprise-wide transformation.

Sandia Area FCU has built a reputation for exceptional member service, financial strength, and meaningful community impact. As the organization enters its next phase of growth, it is investing in the technology, data, and digital capabilities needed to support its vision of becoming a digital-first credit union while maintaining the personalized service and community relationships that define its culture.

With the technology foundation in place, the next CIO will build upon that progress by advancing enterprise infrastructure, cybersecurity, data governance, business intelligence, enterprise applications, and a fully integrated 360-degree CRM strategy. This leader will help create standardized, scalable processes, expand automation where it drives business value, and leverage technology to enhance both the employee and member experience.

Success in this role requires more than technical expertise. The ideal candidate will be a collaborative executive who enjoys leading change, building high-performing teams, and translating technology into practical business solutions that move the organization forward.

Sandia Area FCU is a collaborative, relationship-driven organization with a practical, roll-up-your-sleeves culture. The executive team values leaders who communicate directly, work across departments, develop strong relationships, and are willing to engage in the day-to-day realities of running the business.

This is not an environment driven by hierarchy or bureaucracy. It is a culture built on accountability, teamwork, execution, and continuous improvement. Success will require an executive who can lead organizational change, build trust, and bring people together around a shared vision for the future.

• Develop and execute an enterprise technology strategy that supports the credit union's strategic plan and digital-first vision.
• Lead enterprise infrastructure, cybersecurity, enterprise applications, technology operations, and business continuity while ensuring secure, reliable, and scalable technology services.
• Drive digital transformation initiatives, including enterprise data strategy, business intelligence, automation, process standardization, system integration, and a comprehensive 360-degree CRM environment.
• Provide executive leadership for technology governance, project prioritization, vendor partnerships, and technology investments, including the Jack Henry ecosystem.
• Partner with executive leadership to identify opportunities where technology improves operational efficiency, enhances member experience, and supports sustainable growth.
• Build, develop, and inspire a high-performing technology organization focused on…