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Desktop Support Administrator
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-08-28
Listing for:
ARA
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
What you’ll do as a Staff Desktop Support Administrator
- Provide desktop support and technical assistance to end users on a variety of issues.
- Take ownership managing and supporting a small Windows server environment.
- Support and maintain a VMware vSphere and vCenter environment.
- Independently identify, research, and resolve technical problems.
- Troubleshoot PC hardware and software issues.
- Set up and maintain user accounts.
- Manage file, print, and license servers.
- Administer and monitor data backups.
- Monitor and apply security patches and updates in a timely manner.
- Document and maintain IT related procedures.
- Maintain inventory and licensing records for hardware and software acquisitions.
- Minimum of four (4) years of relevant experience, experience supporting desktops/laptops and servers; specifically, with systems running Windows 11, Server 2022/2025 on a Windows network, including printers and other peripherals. (Education may be counted in lieu of experience, one year of college is equivalent to two years of experience).
- Experience supporting an array of applications on Windows operating systems including, Microsoft Office 365, SharePoint, email, VPN clients, firewalls, disk encryption, and antivirus software.
- Microsoft Active Directory administration experience
- Experience troubleshooting and repairing hardware and network problems in virtual and physical environments.
- Ability to obtain a security clearance, which includes US citizenship.
- Must be customer service focused and have excellent time management skills.
- Must be detail-oriented, proactive, well organized, and have ability to prioritize work.
- Requires ability to:
- Communicate effectively (both verbal and written),
- Work collaboratively with team members, and on an individual basis
- Experience with Ubuntu, Red Hat, or other Linux operating systems
- Experience with Windows Server 2022 and above
- Experience with Microsoft 365 office applications
- Experience with Veeam backup software
- Knowledge of Cisco VoIP phone administration
- Experience with VMWare vSphere virtualization and administration
- MCSE, A+, Net+, Security+, Linux+, LPIC, RHCSA certifications
- Antivirus and WSUS
- DoD experience
- Understanding of IT security best practices
- Bachelor’s degree in MIS, CS, or other IT-related field or equivalent experience
The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics.#J-18808-Ljbffr
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