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Albuquerque Tier 1 Client Support Technician – IT Helpdesk
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-09-02
Listing for:
Sms-Data-Products-Group,-Inc
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
SMS DATA PRODUCTS GROUP, INC is seeking a Tier 1 Client Support Technician for our team at Kirtland AFB in Albuquerque, NM. The role focuses on delivering rapid, accurate customer support via phone, email, and live chat while handling tickets in Remedy/Service Now.
You will work in Windows/Linux environments, support cloud apps, and assist with printers and devices. A DoD clearance and HDI-CSR within 60 days are required, with a strong emphasis on clear communication and teamwork.
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