Pc Tech Support
Listed on 2026-09-09
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IT/Tech
Technical Support, Desktop Support, Computer Repair / Support, HelpDesk/Support
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: IT - Customer Service
FTE: 1.00
Full Time
Shift: Days
Position SummaryProvide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Detailed Responsibilities- STANDARDIZATION
- Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned - INSTALLATION
- Responsible for the installation and implementation of PC and Workstation systems as they pertain to PC's - ASSIST
- Assist PC and Workstation users with hardware/software and network problems as they pertain to PC's - ASSIST
- Responsible for assisting in the implementation of the client side of PC Client/Server applications - DOCUMENT
- Prepare documentation for computer programs modified and developed - ASSEMBLE
- Ability to completely disassemble and reassemble PC hardware with minimal assistance - ASSIST
- Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems - MAINTENANCE
- Assist in the care and maintenance of department facilities, equipment, and supplies - DEVELOPMENT
- Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
Education:
Essential:
- Vocational or Technical
- Bachelor's Degree
Education specialization:
- Related - Post High School
Related Discipline
Experience:Essential:
Computer science, electronics or related field 2 years directly related experience
Nonessential:3 years directly related experience
Credentials:Essential:
- Not Applicable/Not Required
Heavy Work:
Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Working conditions:
- Minor Hazard - physical risks, dirt, dust, fumes, noise
- Tuberculosis testing is completed upon hire and additionally as required
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