Senior Systems Engineer Manager; Service Operations Team Lead

Senior Systems Engineer Manager (Service Operations Team Lead)

Location:

Albuquerque, NM (Onsite, with travel to field locations as required). This position works for the NNSA Office of Secure Transportation (OST), supporting the safe and secure transport of nuclear weapons, components, and special nuclear materials.

• Serve as the senior technical lead and team lead for all server and systems operations supporting OST.
• Design, implement, and maintain classified and unclassified server infrastructure, virtualization platforms, and enterprise systems at OST facilities and field locations.
• Ensure all systems comply with DOE cybersecurity orders, NIST SP 800-53 controls, FISMA requirements, and the Risk Management Framework (RMF).
• Lead systems incident response, troubleshooting, and root‑cause analysis for server outages, application failures, or security events.
• Develop and maintain systems architecture documentation, configuration baselines, and as‑built diagrams.
• Manage Active Directory infrastructure, including domain controllers, Group Policy, DNS, DHCP, and identity management.
• Administer VMware vSphere environment, including ESXi hosts, vCenter, vSAN, and virtual machine lifecycle management.
• Coordinate with NNSA’s Office of the Chief Information Officer (OCIO) on enterprise IT standards and systems policy compliance.
• Support Authority to Operate (ATO) processes by providing systems security documentation and evidence packages.
• Manage patch management and vulnerability remediation programs across all server and endpoint systems.
• Manage vendor relationships and coordinate hardware/software procurement and lifecycle management.
• Lead server capacity planning and technology refresh initiatives.
• Provide technical guidance and mentorship to junior systems administrators and engineers.
• Prepare and present systems status reports, metrics, and briefings to program management and government stakeholders.

• High school diploma with 12 years of experience, may have supervisory or management experience.
• Must be a U.S. Citizen.
• Must possess an active DOE Q Clearance (or equivalent Top Secret clearance) and be eligible for SCI and SAP access.
• Must be able to work in a secure facility environment and travel to OST field locations as required.
• Minimum of 3 years of recent experience as a Senior Systems Administrator, Senior Systems Engineer, or technical lead within the last 5 years.
• Experience designing, implementing, and maintaining enterprise infrastructure in classified or unclassified federal environments.
• Hands‑on experience administering Windows Server, Red Hat Enterprise Linux (RHEL), VMware vSphere/ESXi/vCenter, Active Directory, Group Policy, and Microsoft Entra  (Azure AD).
• Experience supporting enterprise server infrastructure, virtualization, storage (SAN/NAS), backup and disaster recovery, and application integration.
• Experience with scripting and automation using Power Shell, Python, Bash, or similar technologies, including automation platforms such as Ansible, Terraform, or Puppet.
• Experience implementing automation, AI‑enabled operations, or AIOps solutions to improve operational efficiency.
• Knowledge of federal cybersecurity and compliance frameworks, including FISMA, NIST SP 800‑53, RMF, and DOE security requirements.
• Demonstrated ability to lead, mentor, and manage systems administrators and engineers supporting mission‑critical environments.
• ITIL v4 Foundation certification (or higher).

• Bachelor’s degree with 12 years of experience or Master’s degree with 10 years of experience.
• Experience supporting Federal Government, DoD, DOE, or Intelligence Community environments.
• Experience supporting enterprise environments with 100+ servers, 500+ virtual…