Crushing and Screening - Application Specialist

Company Overview

Wagner Equipment Co. offers challenging career opportunities, extensive training, and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

$73,411.91 - $ annually (Pay based on education and experience).

• Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, vision insurance
• Life and AD&D insurance
• Retirement Plans – 401K and Roth 401K with company contribution up to 7%
• Tuition reimbursement
• Employee Assistance Program (EAP)
• CEFCU – payroll deductions, savings accounts, loans, VISA card, and more
• Supplemental life insurance, Critical Illness + Accidental Insurance, , and discounted employee phone plans

The Application Specialist’s role is to troubleshoot complicated problems that occur with crushing and screening equipment through diagnosis/repair, personal knowledge, and experience, and engineering data, reflecting the company’s vision of working as "One Professional Team". This function may occur both at customer locations and through distant communications with both customer and Wagner equipment company service technicians. Additionally, the Application Specialist will provide on‑site training to customer equipment operators, demonstrating all features and benefits of a machine and instructing operators in the operation of the purchased or rented machine(s).

The goal of this training is to result in increased production, maintenance, safety, and customer loyalty.

• Track and report problems to Service, Sales and manufacturers
• Serve as liaison between Crushing and Screening service technicians and customers with vendors
• Communicate effectively with internal and external customers, manufacturers, and engineers
• Meet regularly with Wagner Equipment Co. managers to review training needs for the service technicians
• Assess technicians' training gaps
• Provide primary technical support to customers and Wagner service technicians
• Improve Crushing and Screening plant production and safety through on‑site training
• Attend and participate in product improvement and technical conferences
• Attend required classes provided by vendors to become proficient with listed equipment
• Other duties as assigned by manager

• High School Diploma or GED
• 1+ years administrative/clerical experience
• 5+ years customer service experience
• 1+ years sales experience
• 1+ years supervisory/management experience
• 5+ years technical/mechanical experience
• 5+ years Crushing and Screening experience

• Standing, walking, talking, sitting, use of hands & hearing
• Data entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & product knowledge
• Basic Microsoft PowerPoint; intermediate Microsoft Word, Excel, Outlook

• Noise: moderate
• Indoors and outdoors

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.