Senior Affairs Program Supervisor; RSVP

Job Summary

Supervise, assign, review and participate in the work of staff responsible for providing a variety of senior citizen services and activities including frail elderly, inter-generational, meal services, adult fitness and volunteer program management. Establish schedules and methods for providing assigned senior programs and services; ensure work quality and adherence to established policies and procedures and perform the more technical and complex tasks relative to assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. They are not intended to reflect all duties performed within the job.

• Plan, prioritize, assign, supervise, review and participate in the work of staff or volunteers responsible for providing a variety of senior citizen services and activities including frail elderly, inter-generational, meal services, and adult fitness.
• Establish schedules and methods for providing assigned senior programs and services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Participate in the development of policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements.
• Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures.
• Perform the more technical and complex tasks of the work unit including the coordination of senior affairs events and activities with various City departments.
• Plan, develop and monitor programs designed for seniors who are physically or mentally challenged; modify programs to meet participant needs.
• Design, develop and deliver workshops and presentations targeted at addressing and resolving frail elderly issues.
• Oversee the work of staff involved in inter-generational, volunteer management, meal service and adult fitness programs for senior citizens.
• Oversee the operations of a meal site program for seniors; ensure meals are ordered and delivered; coordinate transportation; ensure proper delivery and service in a timely manner.
• Promote and coordinate specific activities within the senior services program; prepare program event and facility marketing material including news releases, flyers, schedule of events, pamphlets and brochures.
• Participate in the selection of senior affairs staff and volunteers; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in the preparation and administration of the senior affairs budget; submit budget recommendations; monitor expenditures.
• Prepare analytical and statistical reports on operations, senior participation and activities.
• May monitor compliance with various contract agreements for assigned area.

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of health care, meal preparation, gerontology, recreational therapy and management.
• Respond to and resolve citizen inquiries and complaints.
• Perform related duties and responsibilities as required.

• Bachelor's degree from an accredited college or university in gerontology, sociology, recreation, or business administration.
• Four (4) years of program management experience.
• Including two (2) years of supervisory experience.
• Senior services grant‑funded program management experience preferred.

• Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
• Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.
• Possession of an appropriate valid CPR Certificate within six (6) months from date of hire.

Office environment.

Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time; light lifting.