Member Experience & Retention Manager
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-08-12
Listing for:
Defined Fitness Inc
Full Time
position Listed on 2026-08-12
Job specializations:
-
Management
Hotel Management, Event Management & Planning, General Management
Job Description & How to Apply Below
Defined Fitness Inc. is seeking a Customer Service Manager in Albuquerque, NM to lead a team focused on member satisfaction and retention.
The role drives the club atmosphere and ensures financial integrity while delivering exceptional hospitality and service standards. You will oversee daily operations, train staff, manage billing and partnerships, and collaborate with the General Manager to optimize member flow and club performance.
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