Mobile Services Manager

Job Summary

Manages the daily financial, operational, and client service functions of a Securitas Mobile Services operation, including patrol, inspection, shared guarding and/or response. Supports line management in attaining short and long-term objectives for profitable revenue growth and client retention.

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays Honored
  - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, & Christmas Day.
• Paid Family Leave
  - Up To 12 Weeks Per Year In Accordance With State Law.
• Paid Weekly (Every Thursday).
• Employee Assistance Program.
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & More!

Albuquerque, NM

$45,000-$50,000/YR

Manages the daily financial, operational, and client service functions of a Securitas Mobile Services operation, including patrol, inspection, shared guarding and/or response. Supports line management in attaining short and long-term objectives for profitable revenue growth and client retention.

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays Honored
  - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, & Christmas Day.
• Paid Family Leave
  - Up To 12 Weeks Per Year In Accordance With State Law.
• Paid Weekly (Every Thursday).
• Employee Assistance Program.
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & More!

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Manages a patrol, inspection, shared guarding and/or response operation, including supervision of subordinate officers and any supervisory staff; ensures that personnel deliver high quality service.
• Ensures that service expectations are being met through regular contact with clients; evaluates service quality and initiates corrective action in a timely manner as necessary.
• Analyzes operational and financial indicators to improve performance; ensures that operations are carried out to generate profitable revenue growth.
• Meets regularly with client representatives for status updates and addresses any actual or potential problems; assists in negotiation of client contracts; provides support during client start-ups; provides support in security planning, assessments and surveys; reviews and updates orders or directives related to assignments.
• Oversees, participates in, and coordinates with line management the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees, and carries out disciplinary actions, as necessary.
• Assists in development and administration of the Mobile Services operational budget.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Within scope of client contracts and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; ensures adequate inventory of uniforms, radios, etc.; maintains and submits payroll records and other associate and business…