IT Senior Manager - Infrastructure Group; is In-Person Position

IT Senior Manager - Infrastructure Group (This is an In-Person Position)

Information Technology

415 SILVER AVE SW

$92,456.00 - $

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals;

career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

• Develops strategic plans, objectives, and priorities for the assigned section and operational areas. Plans, develops, and implements programs that use human and financial resources to achieve results.

• Determines organizational structure, staffing needs, and work strategies for the assigned section and operational areas.

• Provides overall direction for day-to-day activities in the assigned section and operational areas.

• Develops and administers the annual budget for the assigned section and operational areas. Approves and tracks expenditures; reviews, approves, and researches costs for new hardware, software, and other items; prepares and approves cost/benefit analyses, reports, and recommendations.

• Manages the development of operational and functional standards, practices, policies, and procedures. Participates in the development and implementation of strategic departmental goals, policies, and priorities.

• Supervises and directs the work of professional, technical, and other employees, directly or through subordinate supervisors. Ensures staff have adequate resources to perform their duties and that operations align with organizational goals and objectives.

• Designs, directs, and oversees section quality assurance activities.

• Meets and consults with customers and vendors regarding service delivery needs. Oversees and participates in the design, development, delivery, and implementation of IT products to meet those needs.

• Develops specifications for requests for proposals for external services. Reviews submissions and recommends vendor selection.

• Oversees the procurement of services and goods.

• Directs the management of projects to enhance or upgrade technology services and utilization.

• Manages projects that vary in size, scope, and resource needs. Duties include developing cost/benefit analyses, creating budgets, evaluating risk, drafting specifications for requests for proposals, reviewing vendor submissions and performance, ensuring compliance with County procedures and standards, coordinating with clients, directing project resources and staff, and overseeing testing and quality assurance processes.

• Prepares reports, correspondence, and other documents. Participates on committees and task forces. Attends meetings, conferences, and training sessions.

• Lead, mentor, and develop a team of project managers to ensure individual and team performance goals are met.

• Conduct regular performance reviews and provide constructive feedback.

• Foster a collaborative, results-driven environment and promote a culture of continuous learning and improvement.

• Oversee the planning, execution, and delivery of multiple projects simultaneously, ensuring adherence to established processes, budgets, and timelines.

• Provide guidance and support to project managers in developing project plans, schedules, and risk management strategies.

• Ensure consistent application of best practices and methodologies (such as Agile or Waterfall) across all projects.

• Collaborate with cross-functional leaders to define project goals, scope, and resource requirements.

• Optimize team resources by assigning projects and tasks based on team strengths and capacity.

• Manage resource allocation and ensure alignment with business priorities and objectives.

• Serve as the primary point of contact for senior management and…