FOIA Program Manager and SME

Program Manager, FOIA & Information Disclosure Operations

Location: Albuquerque, New Mexico (on-site customer facility)
Work Arrangement: Primarily on-site. Limited telework opportunities may be available based on contract requirements and client approval.

Security Clearance Requirement: Candidates must possess or have previously held a DOE Q or Top Secret clearance within the last five years
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Position Overview

We are seeking an experienced Program Manager to lead a federal information disclosure program supporting Freedom of Information Act (FOIA) and Privacy Act operations. This role combines operational leadership, personnel management, and subject matter expertise to ensure the effective handling of sensitive government information requests.

The selected individual will direct a team of 4 disclosure professionals responsible for processing complex requests, maintaining compliance with statutory requirements, and supporting high-profile matters involving appeals, litigation, and classified information. Success in this position requires strong leadership capabilities, exceptional knowledge of federal disclosure regulations, and the ability to work closely with government officials, legal advisors, and security stakeholders.

What You Will Do

• Provide day-to-day direction and oversight for a team responsible for FOIA and Privacy Act case processing.
• Allocate resources and assign work according to government priorities, statutory deadlines, request complexity, and workload demands.
• Recruit, mentor, develop, and retain qualified disclosure specialists and support personnel.
• Ensure uninterrupted program performance during staffing transitions, workload increases, and evolving mission requirements.
• Address performance challenges and elevate significant operational, security, or quality concerns to company and government leadership.

• Manage all phases of the request lifecycle from intake through final disposition.
• Oversee records searches, consultations, referrals, document reviews, redaction activities, response preparation, and case closure.
• Provide technical guidance on requests involving classified information, controlled unclassified information (CUI), proprietary data, personally identifiable information (PII), and other sensitive records.
• Ensure the consistent application of FOIA exemptions and Privacy Act requirements.
• Support complex cases, appeals, congressional inquiries, and litigation-related activities.

• Conduct final reviews of outgoing correspondence and disclosure determinations for legal sufficiency, accuracy, and completeness.
• Verify the integrity of case documentation and ensure records are properly maintained in government-approved case-management systems.
• Track workload trends, backlog indicators, processing times, and statutory compliance metrics.
• Develop performance reports, executive briefings, and recommendations for senior government decision-makers.
• Establish and maintain standard operating procedures, quality-control measures, and workflow processes that promote efficient and compliant operations.
• Identify and implement process improvements that enhance responsiveness while safeguarding protected information.

• Collaborate with agency counsel, security organizations, records managers, classification authorities, program offices, and records custodians.
• Serve as a trusted advisor to government leadership on disclosure policy, operational challenges, and risk mitigation strategies.
• Communicate program status, emerging issues, and recommendations to executive-level stakeholders.

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