Director-Labor Productivity and Workforce Optimization

Location Address:9521 San Mateo NE Albuquerque, NM

Summary:

Presbyterian Healthcare Services (PHS) seeks a strategic, data-driven healthcare leader to serve as its inaugural Director, Clinical Labor Productivity & Workforce Optimization. This newly established enterprise role represents a unique opportunity to build and lead a system-wide function focused on one of healthcare's most critical priorities: aligning workforce resources with patient care needs while maintaining exceptional quality, safety, and financial stewardship.

As labor continues to be the largest expense category for healthcare organizations, Presbyterian is creating a centralized leadership function responsible for developing and executing a comprehensive clinical labor management strategy across the delivery system. This leader will establish consistent methodologies, performance standards, governance structures, and operational practices that optimize labor utilization while supporting safe staffing and exceptional patient outcomes.

Reporting to senior system leadership, the Director will serve as Presbyterian's primary expert on clinical labor productivity, workforce analytics, benchmarking, staffing optimization, and workforce planning. The role will partner closely with Nursing, Operations, Human Resources, and Finance leadership to drive sustainable workforce strategies across hospitals, ambulatory settings, and patient care departments throughout New Mexico.

This is an ideal opportunity for a leader who combines deep knowledge of clinical operations and staffing practices with exceptional analytical capabilities, business acumen, and change leadership expertise.

Work Arrangement:
• Remote:
Open to applicants in the United States, excluding CA, IL, ND, NY, OH, WA, and WY.
• Hybrid (Strongly Preferred):
For individuals within 60 miles of Albuquerque, in-office presence is required Tuesday through Thursday.

Job Description:

Enterprise Clinical Labor Strategy & Governance Develop and lead a system-wide clinical labor productivity strategy aligned with organizational, financial, operational, and quality goals.

Establish a centralized workforce optimization model that creates consistency across all facilities and service lines.

Serve as the primary leader supporting the PDS Labor Productivity Governance Committee.

Partner with nursing and operational leadership to establish productivity standards, accountability frameworks, and workforce stewardship practices.

Lead workforce forecasting and labor planning activities based on patient volumes, acuity, strategic growth, and financial goals.

Provide analytical guidance regarding position control processes and staffing resource allocation.

Workforce Analytics & Productivity Management Develop enterprise productivity benchmarks and performance dashboards across nursing, medical group, ancillary, and patient care functions.

Monitor and analyze workforce performance indicators, identifying opportunities to improve productivity and operational efficiency.

Establish consistent methodologies for measuring labor utilization and workforce performance.

Deliver executive-level reporting and insights to support workforce and operational decision-making.

Conduct detailed analyses of staffing models, labor costs, overtime utilization, agency staffing, vacancies, and skill-mix optimization.

Premier Operations Advisor Leadership Serve as the system-wide administrator and subject matter expert for Premier Operations Advisor.

Ensure data integrity, reporting accuracy, benchmarking validation, and optimal utilization of the platform.

Lead enterprise reporting processes and oversee standardized productivity scorecards and dashboards.

Translate system performance data into actionable recommendations for…