Home Health RN Branch Director

Become a part of our caring community

Position Type:
On-site at CWHH Albuquerque, NM branch location

Work Schedule:

Full-time/40 Hours

The Branch Director assumes responsibility for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times.

Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff, and monitors quality care and organizational performance. The branch director serves as the operational leader collaborating with clinical staff, and branch administrators to coordinate patient care activities, and holds accountability for the continuity, appropriateness, and quality of services delivered.

• Oversee branch day-to-day onsite operations, ensuring efficient, productive, and organized office functions that support a safe and compliant work environment aligned with company policies and local regulations.
• Monitor financial, clinical, and operational leading and lagging indicators, managing to budget, and partnering with Finance and Operations leadership to establish and achieve revenue and budget goals.
• Collaborate with the Market Executive of Operations (MEO) to develop and implement strategic branch plans, performance action plans, and budgets that align with organizational objectives.
• Partner with Sales to deliver growth strategies, working closely with Sales Directors and Account Managers to meet budgeted admission goals and participate in marketing initiatives.
• Partner with Clinical leadership to drive optimal patient outcomes, recognizing and supporting clinical leadership to enhance service delivery and care quality.
• Ensure compliance with clinical quality standards and operational process adherence, including oversight of chart audits, timely billing, and continuous quality improvement initiatives such as quarterly committee meetings and patient satisfaction reviews.
• Hire, train, and manage Clinical Managers and back-office associates, providing ongoing supervision, support, and development to promote effective performance and high‑quality care delivery.
• Oversee branch associate engagement, fostering a positive and safe work environment that promotes retention, productivity, and alignment with organizational values.

• Be a Registered Nurse (RN) and meet any applicable state specific requirements.
• Have experience in health service administration, with at least 2 years of supervisory or administrative experience in home health care or related health care program (e.g., hospice, hospital, assisted living).

• Possess an active, unencumbered Registered Nurse (RN) license in the applicable state.
• Traditional home health experience is strongly preferred.
• Management and people leadership experience is required.
• OASIS experience is strongly preferred.
• Understanding of federal, state, and local regulations governing home health agency operations.
• Experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• Competent in utilizing quality improvement monitoring and reporting tools and methodologies.
• Background in fiscal management, including oversight of profit and loss (P&L) statements, ideally within a home health care setting.
• Demonstrated ability to…