Clinical Services Senior Manager

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals;

career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

The Clinical Services Senior Manager plans, organizes, directs, and evaluates behavioral health programs and services within the department, including long-range planning and program development. Provides clinical and administrative leadership to ensure effective service delivery, regulatory compliance, and alignment with County goals.
Supervises licensed clinical and administrative staff, including hiring, training, performance management, and discipline. Oversee program operations, budgeting, and quality improvement initiatives. Develops and implements policies, procedures, and standards to support evidence-based, trauma-informed care. Utilizes data systems, electronic health records, and emerging technologies to support performance monitoring service delivery.
** DUTIES AND RESPONSIBILITIES
*** Researches, writes, prepares, and submits grant proposals aligned with County needs and priorities. Coordinates departmental and countywide grant applications and ensures compliance with federal, state, and other applicable guidelines.
* Supervises and directs administrative and clinical activities, including establishing program priorities, defining treatment objectives, and ensuring integration of behavioral health services.
* Provides supervision, guidance, and professional development to clinically licensed staff.
* Provides direct clinical services, including crisis intervention, intake, screening and assessments, treatment planning, discharge coordination, and therapeutic group interventions, on a PRN basis to address urgent or complex clinical needs and gaps in service coverage.
* Ensures delivery of evidence-based and trauma-informed services consistent with professional standards and regulatory requirements.
* Utilizes data systems and electronic health records to monitor program performance, clinical outcomes, and compliance with documentation standards.
* Coordinates with leadership to develop and implement departmental goals and plans.
* Oversees the preparation of agenda items related to departmental activities and represents the department before the County Commission and other internal and external entities.
* Oversees the preparation of reports for official records and information. Prepares public information for the department website.
* Monitors program budgets and expenditures and identifies opportunities to improve efficiency and resource utilization.
* Supervises special projects and departmental functions as assigned. Directs personnel as necessary in specific project areas.
* Ensures facility operability, including maintaining and enhancing relationships with neighborhood associations, tenant organizations, and the broader community.
* Ensures compliance with licensing and regulatory requirements of relevant agencies.
* Develops, reviews, and updates applicable policies, procedures, rules, and regulations related to departmental programs and services.
* Serves as acting Director, as needed. Oversees operations and management of programs, as needed.
* Ensures the development, communication, training, and implementation of the department's Emergency Operations Plan (EOP). Communicates the EOP to all staff, trains all levels of personnel, ensures full participation, and delegates roles to lower management. Directs and executes Emergency Management Procedures to ensure the safety of all residents and employees.
* Provides on-call support as needed, including responding to emergencies, urgent operational needs, or after-hours inquiries to ensure continuity of essential services outside standard business hours.**
* * The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
***** MINIMUM QUALIFICATIONS
*** Master’s degree in Social Work, Psychology,…