Program Manager - Mexico

The Foster Alliance (TFA) supports the foster care community by providing essentials to benefit children

on the foster care journey believing all kids deserve a chance to win! Therefore, our vision is that every

child on a foster care journey thrives. Always.

Team members bring their individual strengths to complement TFA’s mission and values. Each team

member has a specific role as we strive to create a culture within the organization that is creative,

human-centered, and innovative.

SUMMARY:

The Program Manager – New Mexico will work out of our Albuquerque, NM office supporting the

important work of TFA making sure current programs (Basic Essentials, Birthday Dreams, LSI, etc.) and

community relationships are both maintained and strengthened. This balance will be reached with a

focus on quality customer service while delivering programs and community engagement with a “just in

time” approach. Success will be measured based on inventory matching client needs, staff management,

community engagement furthering mission strategies, and the foster community’s current and future

needs are being heard throughout the state.

DUTIES & RESPONSIBILTIES:

Programs & Service: (70%)

• Oversee the Program Coordinator – New Mexico ensuring this individual has the guidance and resources needed to fulfill TFA’s mission and position requirements.
• Maintain and develop TFA’s presence in New Mexico as a “top of mind” and trusted partner throughout the region, especially with NM CYFD and Tribal Nations.
• Oversee all aspects of the Albuquerque office including programs and services, space management, inventory, volunteers, client engagement, staff, and community relationships to best serve the foster community in New Mexico.
• Coordinate essential pick-ups and deliveries to support TFA programs and services to include, as needed, driving the TFA mobile unit (RAM Pro Master 3500) to designated locations to support NM CYFD, tribal, and community partners.
• Support the Director of Programs as it relates to program and service oversight and community engagement on a project-by-project basis.
• Support TFA through various cross-departmental opportunities bringing a “can-do” approach with a focus on quality and customer service on a project-by-project basis.

Development: (25%)

• Assist with volunteer activations.
• Assist with presentations and engagements within the community.
• Serve as a relationship builder for corporate, foundation, and individual donors in partnership with the Development Team.

Other Duties As Assigned: (5%)

• All positions are expected to support inter-departmental cross training. At times, additional tasks are required, and employees are expected to be flexible and adjust to benefit the organization’s mission.
• Maintain ongoing and open communication with one’s supervisor as well as other leadership and colleagues.

EDUCATION AND EXPERIENCE

• A college degree is required for this position.
• Demonstrated leadership experience within a non-profit setting with supervisory experience preferred.
• Experience in managing complex projects simultaneously is necessary.
• Proficient in MS Office computer applications (MS Word, Excel, etc.) and other general office software.

SKILLS, ABILITIES & ATTRIBUTES

o

Skills:

• Dynamic leader who can engage others by being human-centric
• Good interpersonal skills

o Abilities:

• Work on a desktop and/or laptop computer for multiple hours a day
• Comply with TFA policies and procedures
• Interact with clients in a busy environment including, but not limited to, lifting up to 40lbs
• Have a current NM driver’s license with a clean driving record and be willing/able to drive/operate a Ram Pro Master 3500

o Attributes:

• Adaptable/flexible while working on focused tasks
• Detail-oriented while understanding how tasks relate to overall mission
• Embrac…