Admissions Patient Coordinator

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in‑home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast‑growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission‑driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The Admissions Patient Coordinator serves as a key patient‑facing role within the Admissions Department, supporting patients throughout the Initial Home Health Care admissions and authorization process. This position is responsible for coordinating physician appointments, nursing assessments, home visits, caregiver onboarding, and patient communication to ensure timely and effective initiation of services.

The Admissions Patient Coordinator acts as the primary point of contact for patients and families, providing education, support, advocacy, and ongoing communication throughout the process. Responsibilities include attending physician appointments, coordinating documentation and scheduling, facilitating communication between departments, assisting with onboarding and workflow progression, and ensuring patients receive a positive and supportive experience from initial approval through care initiation.

This role requires strong organization, communication, problem‑solving, and time management skills, as well as the ability to work effectively in a fast‑paced healthcare environment while maintaining a patient‑centered approach to care. Candidates should be compassionate, adaptable, detail‑oriented, and comfortable collaborating with patients, caregivers, healthcare providers, and interdisciplinary teams.

• Serve as the primary point of contact for patients throughout the Initial Home Health Care admissions and onboarding process, ensuring consistent communication, support, and advocacy.
• Manage an independent caseload of patients through the admissions, authorization, and onboarding process while maintaining workflow progression and timely follow‑up.
• Coordinate physician appointments, nursing assessments, home visits, caregiver onboarding, and required documentation to support timely initiation of care services.
• Conduct home visits to establish patient relationships, provide education regarding the home health program, assess patient needs, gather documentation, and support onboarding activities.
• Attend and advocate for patients during physician appointments, facilitating communication between providers, patients, and internal departments while assisting with obtaining required signatures, documentation, and orders.
• Coordinate and communicate with patients, families, physician offices, Resource Nurses, Authorization Specialists, Writing, Staffing, and operational departments to support continuity of care and workflow progression.
• Assist with obtaining, uploading, routing, and tracking required documentation including visit notes, Plans of Care, Letters of Medical Necessity (LMNs), assessments, and physician documentation.
• Coordinate Durable Medical Equipment (DME) requests and communicate patient needs to appropriate departments while ensuring patients understand equipment usage and expectations.
• Provide courtesy, milestone, and follow‑up calls to patients regarding approvals, onboarding status, scheduling updates, authorization progression, and care initiation.
• Maintain accurate documentation, workflow updates, provider information, and patient records within Salesforce, EMR systems, and internal company platforms within required timelines.
• Assist with caregiver onboarding coordination, including communication regarding onboarding requirements, credentialing items, scheduling, and readiness for patient care assignments.
• Identify barriers, workflow delays, patient concerns, or compliance issues and…