Clinical Team Assistant

Ambercare Hospice is seeking a compassionate and dedicated Clinical Team Assistant to join our newly restructured team in Albuquerque, NM
. Under new leadership, we cultivate a culture rooted in compassion, trust, flexibility, and transparency. This role supports team members to provide the highest quality care to patients and their families during life’s most critical moments.

• Monday–Friday with flexible scheduling
• Competitive pay PLUS mileage
• Meaningful work supporting patients and families in their time of greatest need
• Career Growth: 80% of our nurse leaders started in field roles—we promote from within
• Manageable caseloads: quality over quantity—average patient load kept reasonable so you can focus on what matters most: care
• Comprehensive benefits package starting the first of the month after hire, including medical, dental, and vision coverage; a 401(k) with company match, generous paid time off, tuition reimbursement, and a hospice certification bonus and salary increase

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition reimbursement
• Employee referral program
• Merit increases
• Employee discount programs

• Manage all daily clinical records functions, including establishing and implementing clinical records policies
• Ensure clinical record systems are maintained in compliance with state, federal, and other regulations
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serve as a resource for appropriate organizational personnel
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records
• Forward copies of clinical records to authorized users according to policy
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations
• LVN/LPN license preferred, but not required
• Information systems knowledge required
• Demonstrated ability to supervise and direct clerical personnel
• Demonstrated good communication and public relations skills
• Demonstrated autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities