Quality Engineer II

How will you make an impact?

The Quality Engineer II is responsible for: establishing and improving Quality Assurance practices and procedures; for design and evaluation of Quality Systems sampling plans and inspection methods; and for reviewing and recommending solutions to quality problems. Also will supervise a team of 4 Quality Technicians.

Location: This is an ONSITE role working with our Jabil Quality Engineering Team in Albuquerque, NM

Hours: M-F 8am-5pm

• Know & follow Jabil policies and procedures and assure that direct reports know & follow Jabil policies & procedures related to work activities performed in area of responsibility.
• Evaluate and/or design sampling plans and process control plans for lot acceptance and control processes.
• Study the effectiveness of inspection activities.
• Design means for measuring accuracy and documenting of inspection work.
• Evaluate and recommend inspection gauges and test equipment.
• Investigate causes of sporadic defects.
• Provide consultation services to Quality Systems and Manufacturing departments.
• Implement process control systems.
• Provide technical support for component, product and process validations.
• Provide technical support for new product transfer.
• Coordinate training of manufacturing associates as applicable.
• Establish and maintain appropriate documentation as required for Quality Systems activities.
• Report to Quality Manager or Site Quality Lead.
• Other responsibilities may be assigned and not all responsibilities listed may be assigned.
• Investigate identified quality problems.
• Develop systems for new processes as required.
• Coordinate Customer Complaint investigations on items returned to the Albuquerque facility for analysis.
• Support CAPA investigations and tasks, to determine root cause and corrective actions needed.
• Maintain trend information on field failures/investigations.
• Support manufacturing in analyzing manufacturing product lines to determine how or where, within the manufacturing or inspection process, the root cause of non-conformances or customer complaints exist.
• Execute Statistical Analysis that include: ANOVA, DOE, Weibull, GR&R, Capability, FMEA, KTA and SPC as required.
• Perform, enhance and validations: for manufacturing processes, gauges, equipment, software and computerized systems as required.
• Prepare written protocols as necessary.
• Provide leadership and initiative to QS organization through continuous improvement projects.
• Interface with manufacturing area and other support groups to ensure department objectives are met.
• Follow all company safety policies and other safety precautions within the work area, promoting safety to all associates that enter the work area.
• Attend required safety training.
• Environmental – Participate in EMS management structure toward implementation and maintenance of EMS including continual improvement; pollution prevention; objectives and targets; and regulatory compliance. Participate and support the ISO 14001 Certification and Regulatory Audit process. Implement and follow all applicable EMS procedures. Adhere to the site’s EHS Code of Conduct.
• Responsible for communicating business related issues or opportunities to next management level.
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Performs other duties assigned as needed.

Education and Experience:

• Bachelor's degree required and 2 years related experience; or equivalent combination of education and experience.
• Experience leading and mentoring associates preferred.

Skills and Abilities:

• Excellent written and oral skills. Ability to organize and follow up on multiple priorities.
• Aptitude to respond to shifting priorities through appropriate realignment of required tasks.
• Able to make solid decisions that will effectively support the business and company policies.
• Able to work in a self-paced environment and provide leadership to team as appropriate.
• Team player.
• Project Management.
• Able to understand application of regulatory requirements to the business.
• Able to analyze and develop quality methods. Responsible for writing clear and concise protocols, study reports, and procedures.
• This position requires consistent involvement with and knowledge of changes in regulations and standards.
• Skilled in use of PC based systems including, but not limited to: SAP (ERP), inventory management, quality system, non-conforming product systems and database management.
• Proficiency in use of Microsoft Office products (Excel, Word, and PowerPoint) and e‑mail skills required.