Quality Supervisor

Salary Range: $60,000.00 To $65,000.00 Annually

The Quality Supervisor leads the daily operations, personnel, and workflow of the Quality department to ensure quality activities are performed efficiently, accurately, and in compliance with company procedures, regulatory requirements, and quality standards.

The Quality Supervisor executes the vision, priorities, quality framework, and strategic direction established by the Quality Manager. This role serves as the operational leader of the Quality Department and is responsible for coordinating workflows, personnel, investigations, product lifecycle activities, and cross‑functional quality support.

• Coordinate quality activities associated with new products, new raw materials, specification revisions, label revisions, supplier changes, and product lifecycle activities.
• Collaborate with R&D, Production, Purchasing, Packaging, Receiving, and other departments to support implementation of new products and product changes.
• Execute quality priorities established by the Quality Manager.
• Coordinate quality review activities to support timely material and product disposition decisions.
• Supervise daily Quality department operations and Quality Coordinator activities.
• Monitor quality workflows, open actions, investigations, CAPAs, change controls, and product lifecycle activities and coordinate timely completion of required actions.
• Provide leadership, coaching, training, and performance feedback to Quality personnel.
• Ensure quality workflows, investigations, CAPAs, change controls, supplier qualification activities, and product lifecycle activities are completed according to established procedures and timelines.
• Assign, monitor, and follow up on investigations, corrective actions, change controls, and quality‑related activities to ensure timely completion.
• Review and approve rework activities, destruction requests, and disposition activities involving nonconforming materials and products.
• Review investigations, corrective actions, and effectiveness measures for completeness and compliance.
• Escalate significant quality, compliance, operational, personnel, or workflow concerns to the Quality Manager.
• Lead process improvements, quality enhancements, and efficiency initiatives.
• Promote a culture of quality, accountability, compliance, and continuous improvement.
• Attend required meetings and activities.
• Read and sign all applicable SOPs.
• Follow all applicable regulatory, company, and safety requirements.
• Other duties as assigned.

• Ability to coordinate multiple workflows, projects, and priorities while maintaining effectiveness.
• Leadership, coaching, and employee development skills.
• Time management skills, communication, and cross‑functional collaboration skills.
• Sound judgment, decision‑making, and problem‑solving abilities.
• Understanding of cGMP requirements, quality systems, and regulated manufacturing environments.
• Ability to identify risks, workflow gaps, and improvement opportunities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with ERP systems, QMS software, Microsoft Office, Google Workspace, and reporting tools.

• Directly supervises Quality Coordinators and other assigned Quality personnel.
• Assigns work, establishes priorities, and monitors performance.
• Assign and oversee continuous improvement projects.
• Coordinate resolution of overdue quality actions and ensure accountability for assigned quality activities.
• Provides coaching, training, and employee development.
• Participates in hiring, onboarding, performance evaluations, and corrective action activities.
• Ensures departmental compliance with company policies, procedures, and regulatory requirements.
• Ensures adequate cross‑training and backup coverage exists for critical quality functions.
• Reviews departmental workload distribution and reallocates resources as needed.
• Establishes operational priorities and departmental goals aligned with business objectives.

• Minimum 3 years of supervisory or personnel management experience required.
• Experience in quality assurance,…