Sales Manager

Albuquerque, 2100 Louisiana Blvd NE, Albuquerque, New Mexico, United States of America

As a member of the management team, you will assist in building and retaining a high‑performing team, create a consistent environment of world‑class customer service, and exceed sales plans. You will build a climate of high performance and five‑star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged members.

Essential Job Functions:

Customer Focus

• Lead and model a customer‑first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five‑star customer experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decision Making

• Monitor store payroll to ensure hours do not exceed the monthly budget; accurately review timesheets for all roles.
• Assist in leading the store to achieve Total Monthly Income (TMI) goals consistently through performance‑based leadership for front‑of‑house and alterations combined.
• Monitor inventory management, special orders, receiving processes, layaway, mark‑out‑of‑stock, repairs, and ensure first‑quality standards for all merchandise.

Managing Performance

• Communicate daily sales goals to all team members and drive action through chat‑ins/chat‑outs.
• Observe individual performance and enforce action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Assist in building a strong bench and talent pipeline, ensuring the store is always staffed and fills open positions within 30 days.
• Other duties as assigned.

Education & Credentials:

• High‑school diploma or equivalent.
• Two to four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours and Physical Demands:

Full‑time hours Sunday through Saturday, 40 hours a week. The position requires standing, walking, and sitting for extended periods; reaching for tools and objects; climbing stairs; stooping, kneeling, crouching, or crawling; and frequent interaction with customers. Occasional lifting up to 25 pounds is required. The employee must be able to see both up close and at a distance and use peripheral vision and depth perception, and must be able to read and use a computer and other electronic devices for long periods.

Benefits:

• Competitive pay and performance bonuses.
• Generous employee discount after the first pay period.
• Referral incentive program.
• Dayforce Wallet – get paid early.
• 401(k) program.
• Paid vacation, wellness days & holidays, including birthday off.

David’s Bridal embraces Diversity, Equity, and Inclusion and encourages applications from all qualified candidates. We are committed to accommodating persons with disabilities. Contact Human Resources at  or  for accommodation requests.