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Lead - Retail Pet Care & Customer Service
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-07-19
Listing for:
PetSmart
Full Time
position Listed on 2026-07-19
Job specializations:
-
Retail
Retail Associate/ Customer Service
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) role focuses on delivering exceptional service to pet parents while upholding Pet Smart’s values and strategy. It drives loyalty, promotions, and store interactions, with shared responsibility for safety, cleanliness, and associate engagement.
The position emphasizes leadership in daily store operations, event coordination, and delivering a positive customer experience at every touchpoint.
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